FAQ’s

Most frequently asked questions

Registration Basics

  • First of all, click on the Register button given on the top right corner of the website 
  • Now enter your personal details including your first name, last name, email address and password to complete registration.  

If you get a session timed out on the login screen, you should login again to continue your shopping experience. 

The confirmation message of your registration may take some time to arrive. You can check it on your registered email ID or mobile number. 

You can contact our customer support team; they will get back to you soon with the solution to your queries. 

Orders

Placing an order is easy. You just have to select a product as per your size, click “Add to Cart” and proceed with the payment.

If you have any queries, feel free to contact our customer support team at [email protected], and we’ll get back to you promptly.

We always try to deliver you the best quality products, but unfortunately, if you receive a defective or incorrect product, we will process a replacement or refund as required. 

Yes, you can track your order at Track Order once your order has been dispatched. You will also receive this information via email containing the estimated delivery date of your order. 

If you are not satisfied with the product you received, you can return it to us within 15 days and get a full refund. You can read our return policy and get more detailed information. 

Unfortunately, we don’t accept order exchanges right now. You can, however, return the product, get your refund and place a new order of your choosing. 

The cancellation of order depends on the status of your order. For more details, you can read our order cancellation policy. 

Yes, we do. you can choose the perfect outfit using our size guide. 

If you have not received your order within the expected timeline, then please contact our customer support team at [email protected]. 

Payment Information

You can proceed with payment through credit card, debit card, UPI, Wallet, Paytm, mobile payments, or net banking as per your preference. 

You can get a confirmation message for your payment through your registered Email or SMS. 

No, you don’t need to pay any extra after placing your order. 

Contact

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